What is going on with our service industry?

This is nothing new, but it has been bothering me for quite some time, and now I decided to write about it. I also hope some of the OnMilwaukee.com readers would share some of their experiences, good or bad, with me about our service industry. If someone has any tips to our service people, please feel free to share them as well. If someone in the service industry feels that I am totally wrong, please share those thoughts with me as well.

The way I grew up, is that the customer is always right, even though they are for the most part not. But that doesn't matter, unless the customer is out of control and misbehaving, which happens.

You would think that when I, as a consumer decide to go somewhere to pay part of someone’s salary, that the waiter/waitress/sales person or anyone else in the service industry would show some gratefulness to me, for coming there and help them keep their job. For the most part, I go back to a business because of who they are or for what they have to offer. Very seldom do I go back to a place because I had an exceptional service experience. I think a lot of our service personnel take it for granted, that there will always be another customer coming thru the door. But I believe with our economy right now, everyone needs to make a little extra effort, to make customer feel good about spending their money.